acr30 Privacy Policy — User Data Protection
This document explains how acr30 collects, uses, stores, and protects the personal information of users in Malaysia. Your privacy is our priority and we are committed to handling your data responsibly.
Updated: January 2026
Information We Collect
Acr30 collects several categories of information when you register or use our platform. This information is necessary for us to provide you with a safe, efficient, and relevant service.
Account Information
Includes your full name, email address, phone number, date of birth, and identity details required at registration. We also store your username and account settings.
Device & Browser Information
We collect technical data such as device type, operating system, browser version, IP address, screen resolution, and system language. This information helps us optimise the platform experience for your smartphone.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information related to the payment method you use — including bank name, FPX transaction reference number, and e-wallet details. We do not store your full card number or banking passwords.
Usage Data
We record in-platform activity such as pages visited, bets placed, session duration, and navigation actions. This data is used to enhance platform functionality and security.
How We Use Your Information
Acr30 uses collected information solely for legitimate purposes directly related to delivering platform services. The primary purposes of data use include:
- Creating and managing user accounts securely
- Processing deposits and withdrawals in Malaysian Ringgit
- Verifying user identity to meet compliance requirements
- Detecting and preventing fraud, suspicious activity, or security breaches
- Sending important notifications relating to your account, transactions, or platform updates
- Providing effective and responsive customer support
- Analysing usage patterns to improve platform functionality and interface
Acr30 will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent.
Cookies & Tracking
The acr30 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. There are three main categories of cookies in use:
Essential Cookies
Required for core platform operations such as login authentication, session security, and language preferences. These cookies cannot be disabled as they are essential to basic platform functionality.
Performance Cookies
Collecting information on how users interact with the platform — most frequently visited pages, load times, and errors encountered. This data is used in aggregate format without identifying individuals.
Preference Cookies
Saves personal settings such as your preferred language, odds display, and category preferences so you don't have to reconfigure them each time you log in. You can disable preference cookies through your browser settings, though this may affect your experience.
Data Storage, Security & Sharing
Storage & Security
All acr30 user data is stored on secure servers with encryption protection both in transit and at rest. We apply industry-standard security protocols to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction.
Access to user data on our end is restricted to staff who require it to carry out their job responsibilities, and all personnel are bound by strict confidentiality obligations.
Third-Party Sharing
Acr30 does not share users' personal information with third parties except in the following circumstances: (a) to authorised payment service providers for processing transactions in MYR; (b) when required by law or court order; (c) to prevent fraud or illegal activities that compromise the security of the platform and other users. In all cases of data sharing, we ensure that recipients adhere to equivalent data protection standards.
User Rights & How to Contact Us
As a Malaysia-based acr30 user, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal information we hold about you. Requests can be made through acr30's official customer support channels.
Right to Rectification
If any personal information we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update certain details directly through your account settings.
Right to Erasure
You may request the deletion of your account and personal data, subject to our legal obligations to retain certain records for periods prescribed by Malaysian financial regulations.
Privacy Policy Updates
Acr30 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated via the platform or by email. The date of the latest update will be displayed at the top of this page.
Contact Us
For any privacy-related enquiries, requests, or complaints, please contact the acr30 support team at: [email protected]. You may also refer to FAQ page us for more information on how we handle user data.